Returns & Exchanges

At Elura, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't the perfect fit, you can return unworn items with tags attached within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Securely place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact.

• 3.
  Label and Post

  Download and print your prepaid shipping label, attach it to the parcel, and drop it off at any authorized shipping location.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will process your refund to your original payment method within 5-7 business days.